frequently asked questions

Questions : HPFA are located in Europe and I live in the USA, will this be a problem?

On average, our customer base is shared at about 50% from the USA and Australia (combined) and 50% from Europe. We use an accredited international courier for all our overseas orders and communication is of paramount importance to us. Business is substantiated on good communications and we pledge to return all mail within 48hrs of receipt.

Please be advised that you will be responsible for any import duties and taxes that are exercised at your state or port of entry. These will differ from country to country and state to state (USA), but in our experience, oil on canvas paintings will not attract duties. However, it may be prudent to first check with your local customs office.

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